Frequently Asked Questions

Church's Chicken has been perfecting our secret blend of spices since 1952, creating a unique flavor profile that sets us apart. Our chicken is marinated for hours and hand-battered fresh daily using our signature recipe. We use only the finest ingredients and cook our chicken to golden perfection, ensuring a crispy exterior and juicy, tender interior that our customers have loved for generations.

Yes! We offer both Original and Spicy chicken options. Our Spicy chicken features an extra kick of heat with our special blend of peppers and spices, while still maintaining the signature Church's flavor. You can choose your preferred spice level when ordering any of our chicken pieces, tenders, or sandwiches.

Our menu includes a variety of delicious sides and desserts:

• Cajun rice with authentic New Orleans flavors
• Creamy mashed potatoes with gravy
• Fresh coleslaw made daily
• Honey butter biscuits baked fresh throughout the day
• Mac and cheese with real cheese
• Apple pie and other seasonal desserts

While our specialty is fried chicken, we understand dietary needs vary. We offer grilled chicken options at select locations, and several of our sides are vegetarian-friendly, including our coleslaw, mashed potatoes, and biscuits. For specific allergen information or dietary concerns, please speak with our manager at your local restaurant or contact our customer service team.

Yes! We offer both delivery through major food delivery apps (DoorDash, Uber Eats, Grubhub) and convenient takeout options. You can order online through our website or call your local Church's Chicken location directly. Delivery fees and minimums may vary by location and delivery service.

For catering orders, we recommend calling your local Church's Chicken location at least 24 hours in advance. Our catering menu includes family meals, party platters, and bulk orders perfect for events, meetings, and gatherings. You can also visit our catering page on our website or speak with our team about customizing your order to fit your event's needs.

We accept various payment methods including cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and mobile payment options like Apple Pay and Google Pay. Payment options may vary slightly by location, so please check with your local restaurant.

Order modifications depend on the timing and preparation status. For online and delivery orders, please contact the restaurant directly as soon as possible. For in-store orders, speak with our team immediately after placing your order. Once food preparation has begun, some modifications may not be possible, but our team will do their best to accommodate your needs.

Most Church's Chicken locations are open Monday through Friday from 9:00 AM to 6:00 PM, with extended weekend hours. However, hours may vary by location, especially during holidays. We recommend checking our store locator on our website or calling your local restaurant to confirm current hours and any special holiday schedules.

You can find your nearest location by visiting our "Contact" page and using our store locator tool. Simply enter your zip code or city, and we'll show you all nearby locations with addresses, phone numbers, hours, and available services like drive-through and delivery.

While our core menu items are available at all locations, some menu items, services, and promotions may vary by location. Features like drive-through, delivery availability, and catering services may differ. We recommend contacting your specific location or checking our website for location-specific information.

Yes! Church's Chicken is always looking for dedicated team members to join our family. We offer opportunities in various positions including crew members, shift leaders, assistant managers, and management roles. Visit our Careers page to view current openings and submit an application, or inquire directly at your local restaurant.

Church's Chicken offers franchise opportunities for qualified entrepreneurs looking to join our growing brand. We provide comprehensive training, ongoing support, and proven business systems. For detailed information about franchise requirements, investment levels, and available territories, please visit our Franchise page or contact our franchise development team.

We value your feedback! You can contact us through multiple channels: call our customer service line at +1 855-228-6325, email us at [email protected], or speak directly with the manager at your local restaurant. We take all feedback seriously and strive to address any concerns promptly and professionally.

We regularly offer special promotions and deals at participating locations. Follow us on social media (Facebook, Instagram, Twitter) and sign up for our email newsletter to stay updated on current offers, new menu items, and exclusive deals. Some locations may also offer loyalty punch cards or local promotions.