Cookie Policy
Understanding how we use cookies to improve your experience
Last Updated: January 15, 2025
1. Introduction
This Cookie Policy explains how Church's Chicken ("we", "us", or "our") uses cookies and similar technologies on our website church-chicken.rest (the "Service"). This policy should be read together with our Privacy Policy.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our Service.
Quick Summary
We use cookies to ensure our website works properly, analyze how it's used, personalize your experience, and provide relevant food delivery services. You can control cookie preferences through our cookie banner or browser settings.
2. What Are Cookies
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit our website. They allow us to recognize you and remember important information about your preferences and actions.
Types of Cookies:
- Session Cookies: These are temporary cookies that expire when you close your browser. They help us remember your actions during a single browsing session.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.
- First-Party Cookies: Set directly by our website (church-chicken.rest).
- Third-Party Cookies: Set by other organizations' services that we use on our site (like analytics or advertising services).
3. Why We Use Cookies
We use cookies for several important reasons related to providing excellent food delivery and ordering services:
- Essential Website Functionality: To ensure our ordering system works properly and securely
- Location Services: To estimate delivery times and find nearby Church's Chicken locations
- Order Management: To maintain your shopping cart and remember your food preferences
- Performance Improvement: To analyze how our website performs and identify areas for improvement
- User Experience: To personalize your experience and remember your dining preferences
- Analytics: To understand how customers use our website and improve our services
- Marketing: To show relevant promotions and special offers for our menu items
4. Types of Cookies We Use
Below is a detailed breakdown of the specific cookies used on our website:
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Church's Chicken | Maintains user session and login status | Session | Browser close |
| cart_id | Church's Chicken | Stores shopping cart contents and food selections | Persistent | 30 days |
| user_location | Church's Chicken | Remembers delivery location for order estimation | Persistent | 90 days |
| csrf_token | Church's Chicken | Security protection against cross-site attacks | Session | Browser close |
| cookie_consent | Church's Chicken | Remembers your cookie preferences | Persistent | 1 year |
4.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and tracks website usage | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes users for daily analytics | Persistent | 24 hours |
| _gat_gtag | Google Analytics | Throttles request rate to Google Analytics | Persistent | 1 minute |
| _dc_gtm | Google Tag Manager | Loads and manages tracking scripts | Session | Browser close |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization for a better food ordering experience.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_preferences | Church's Chicken | Stores food preferences and dietary requirements | Persistent | 1 year |
| language_pref | Church's Chicken | Remembers selected language | Persistent | 6 months |
| recent_orders | Church's Chicken | Quick reorder functionality for favorite meals | Persistent | 3 months |
| delivery_preferences | Church's Chicken | Stores preferred delivery options and addresses | Persistent | 6 months |
4.4 Targeting and Marketing Cookies
These cookies are used to deliver advertisements relevant to you and track advertising campaign performance.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for ad targeting and conversion tracking | Persistent | 3 months | |
| _gcl_au | Google Ads conversion tracking | Persistent | 3 months | |
| IDE | Google DoubleClick | Ad serving and targeting based on user interests | Persistent | 1 year |
| retargeting_pixel | Church's Chicken | Tracks user behavior for remarketing campaigns | Persistent | 30 days |
5. Third-Party Cookies
We work with trusted third-party services that may place cookies on your device. These partners help us provide better services:
- Google Analytics: Web analytics service - Privacy Policy
- Facebook: Social media integration and advertising - Privacy Policy
- Google Ads: Online advertising platform - Privacy Policy
- Payment Processors: Secure payment handling for food orders
We do not control these third-party cookies. Please check the relevant third party's cookie policy for more information.
6. Cookie Duration
Our cookies have different lifespans depending on their purpose:
| Duration | Cookie Type | Examples | Purpose |
|---|---|---|---|
| Session (Browser close) | Essential/Security | PHPSESSID, csrf_token | Login session, security |
| 24 hours | Analytics | _gid | Daily usage statistics |
| 30 days | Cart/Marketing | cart_id, retargeting_pixel | Shopping cart, remarketing |
| 3 months | Functionality/Ads | recent_orders, _fbp | Quick reorder, ad targeting |
| 6 months - 1 year | Preferences/Analytics | user_preferences, cookie_consent | User settings, consent |
| 2 years | Analytics | _ga | Long-term usage analysis |
7. How to Manage Cookies
You have several options to control or delete cookies:
7.1 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
7.2 Browser Settings
You can control cookies through your browser settings. Here's how:
Google Chrome:
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox:
- Click the three-line menu button
- Select "Settings"
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," click "Manage Data"
- Configure your cookie preferences
Safari:
- Click "Safari" in the menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Configure "Block cookies" settings
- Click "Manage Website Data" to remove specific cookies
Microsoft Edge:
- Click the three-dot menu
- Select "Settings"
- Click "Cookies and site permissions"
- Select "Cookies and site data"
- Configure your cookie settings
7.3 Opt-Out Links
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Google Ads: Google Ad Settings
- Digital Advertising Alliance: Industry Opt-Out Page
8. Consequences of Disabling Cookies
While you can disable cookies, doing so may affect your experience on our website:
Features That May Not Work Properly:
- Shopping cart functionality - items may not be saved
- User account login and preferences
- Location-based delivery estimation
- Quick reorder of favorite meals
- Personalized menu recommendations
- Remember delivery addresses and payment methods
- Website performance optimization
9. Do Not Track Signals
Some browsers have a "Do Not Track" feature that sends a signal to websites you visit indicating you do not wish to be tracked. Currently, there is no standard for how websites should respond to these signals.
We currently do not respond to "Do Not Track" browser signals, but we do provide you with the ability to control cookie preferences through our cookie consent tool and the methods described in this policy.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users through our website banner or email if changes are significant
- Obtain fresh consent if required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: [email protected]
Phone: +1 855-228-6325
Address: 1330 Maryland Ave SW, Washington, DC 20024, USA
12. Additional Resources
For more information about cookies and online privacy, you may find these resources helpful:
- About Cookies: www.aboutcookies.org
- All About Cookies: www.allaboutcookies.org
- European Commission: Your Online Choices
- Browser Help Pages:
Cookie Consent Management
Want to update your cookie preferences? You can manage your settings at any time by accessing our cookie consent tool.